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Scopia Desktop - Installation

Introduction

Below are the following step by step instructions on how to get Scopia Desktop running on your desktop or laptop computer.

  1. System Requirements
  2. Windows
    • Installation
    • Configuration
  3. Mac OSX
    • Installation
    • Configuration
  4. Outlook Plugin
  5. Manual Software Installation

    System Requirements

     

    Microsoft Windows

    Mac OS

    OPERATING SYSTEMS

    Windows XP (SP2 and higher, 32 and 64 Bit)
    Windows Vista (SP2 or higher, 32 and 64 Bit)
    Windows 7 (32 and 64 Bit)

    Macintosh OS X version 10.5 (Leopard) or higher, Intel CPU only

    STANDARD DEFINITION

    CPU
    Intel Pentium 4, 3.0 GHz or faster OR
    AMD Athlon 3.0 GHz or faster OR
    Intel Centrino Mobile Processor 1.8 GHz or faster OR
    Netbook Intel Atom Processor 1.6 GHz or faster

    RAM
    1 GB of RAM or more

    CPU
    Intel Core Duo 1.8 GHz or faster

    RAM
    1 GB of RAM or more

    HIGH DEFINITION

    CPU
    PC Intel Core 2 Duo 2.4 GHz or faster
    PC AMD Phenom IIx4 91- 2.6 GHz or faster
    Intel Core i5 or i7 are recommended for a high end experience

    RAM
    Minimum 2 GB of RAM, 3 GB of RAM or more recommended

    CPU
    Intel Core 2 Duo 2.7 GHz or faster

    RAM
    Minimum 2 GB of RAM, 3 GB of RAM or more recommended

    WEB BROWSERS

    Internet Explorer 6, 7 or 8 (8 Recommended)
    Firefox
    Google Chrome

    Firefox
    Safari
    Google Chrome

    CONNECTION SPEED Broadband Connection or Higher Broadband Connection or Higher
    ADDITIONAL EQUIPMENT

    Webcam (HD recommended with built-in mic)
    Headset

    Webcam (HD recommended with built-in mic)
    Headset

    Please visit our Recommended Hardware Section for a list of Webcams and Headsets suitable for use with Scopia Desktop.

    Windows

    Installation - Step 1

    • Open your internet  browser and go to http://sds.karen.net.nz
    • There will be a notice in the middle the webpage asking you to "Click here to install these updates".
    • Click on this link to proceed.
    • You may be promoted to run an application, if so press on the "Run" button. 

    Installation - Step 2

    • The Scopia Desktop Update screen will appear allowing you to select what options to install. For basic use of Scopia Desktop we recommend just selecting the Conference Client.
    • Click on the Install button to proceed

    Installation - Step 3

    • The installation of the Scopia Desktop Client will now begin and you will see progress bars for downloading and installing.
    • Once this is complete, click on the Close button.
    • You should now be back at the original Scopia Desktop website. If not, re-enter the URL http://sds.karen.net.nz into your browser.

    Windows - Configuration

    Basic Settings
    Scopia Desktop has many settings you can adjust to help improve the quality of your videoconference.

    You can open these settings by right mouse clicking on the Scopa Conference Client icon in your System Tray and selecting "Settings". This will open up a windows letting you adjust the following:

    • Language Settings
    • Audio microphone and speaker devices and volumes
    • Video devices source and quality
    • Network send / receive speeds
    • Proxy settings (if applicable)

     

    Advanced Settings
    The advanced settings tab is only designed for those who are more familiar with the Scopia Desktop client and who require specific video, audio and data settings. These adjust the following:

    • Launching Contact List when Windows starts
    • Enabling / disabling ringtones
    • Automatic Gain Control
    • Echo cancellation
    • Video capture / encoding / wide screen / filters
    • Data sharing quality
    • Connecting to Trusted Server

    NB: AVCC advises that to get the best overall quality on a variety of networks that these settings remain the Default Settings from installation.

    If you have changed any of these settings and require them to be reset, please click on the "Restore Defaults" button and then click "Apply".

    Now that Scopia Desktop is installed, please refer to the Connecting to the Video Bridge page.

    Mac OSX

    Installation - Step 1

    • Open your internet browser and go to http://sds.karen.net.nz
    • There will be a notice in the middle the webpage asking you to "Click here to install these updates". Click on this link to proceed.

       

    Installation - Step 2

    • The Scopia Desktop Update screen will appear allowing you to download the Scopia Client pkg file.
    • Click on the Install button to proceed

    Installation - Step 3

    • Depending on which internet browser you are using, the ScopiaDesktopComponents.pkg file should begin downloading to your dafault download destination on your Mac.
    • Once you have finished downloading, you will need to locate this file and run it.

      NB: If you are using Firefox, you will need to close it down before starting the installation.

    Installation - Step 4

    • Once you have started to run the installation file, please follow the prompts.

    Installation - Step 5

    • Your Scopia Desktop client should now be installed.
    • You can now restart your browser and go to http://sds.karen.net.nz and proceed to connect.

    Mac OSX - Configuration

    To access the preferences section of Scopia Desktop on Mac, go to the Menu Bar at the top of your screen and select Scopia Desktop > Preferences.

    This will open up information that will allow you to adjust:

    • Send / Receive bandwidth
    • Video Definition (Standard / Enhanced / High)
    • Audio & Camera defaults upon joining meetings
    • Notification defaults
    • Audio input & output defaults

     

    Tips

    • We recommend that if you have a recent Mac with a Dual Core CPU that you run the Video Definition in Enhanced Mode.
    • Adjust the send / receive bandwidth according to your network. If you are on ADSL you may want to bring it down to 384kb/s, or if you are on KAREN you can bump it up to 1024 kb/s.

     

    Now that Scopia Desktop is installed, please refer to the Connecting to the Video Bridge page.

    Outlook Plugin

    For subscribed users of the KAREN Video Bridge, there is a plugin that can be installed that integrates into Microsoft Outlook 2003/2007/2010. To download and install the plugin simply:

    • go to http://sds.karen.net.nz in your internet browser and click on the Update link at the top right corner.
    • Select the tick box for the Scopia Add-in for Microsoft Office Outlook and click install.
    • Restart or Open Outlook to start using and configuring

     

    Manual Software Installation

    We recommend that you follow the above procedures for installing Scopia Desktop, however for those that want them, here are the installation files for the Scopia Desktop client.

    Client

    Scopia Desktop Client for Windows

    Scopia Desktop Client for Mac

    The content on this page has been reproduced, with permission, from the AVCC website, which has since been decommissioned.



    by Dr. Radut.